Shipping Policy
Ananaseh Store Shipping Policy
Welcome to Ananaseh Store! As a premier shopping destination in Jordan, we are committed to providing our customers with efficient and reliable shipping options. Below is our shipping policy, tailored to meet your needs.
Shipping Options
1. Normal Delivery:
- Delivery Time: Expect your order to arrive within 48 hours. Please note that we do not deliver on Fridays.
- Coverage: We offer delivery services across all regions in Jordan.
- Cost: The shipping cost will be calculated at checkout based on your delivery location.
2. Express Delivery:
- Delivery Time: Need your items fast? Our express delivery ensures your order arrives within 3 hours.
- Availability: This service is available for orders placed before 3 PM Amman time, excluding Fridays.
- Coverage: Express delivery is available in select areas within Jordan. Please verify availability when placing your order.
- Cost: There is an additional charge for express delivery, which will be displayed during checkout.
Order Processing
- Processing Time: Orders placed before 12 PM are typically processed on the same day. Orders received after this time are processed the next business day.
- Business Days: Our operational days are Saturday through Thursday, excluding Fridays.
Customer Support
- If you have any questions or need assistance with your order, our customer service team is here to help.
Changes to Your Order
- Should you need to modify your shipping address or order details, please contact us promptly. We'll do our best to accommodate your requests, but changes cannot be guaranteed once the order is in process.
Important Note
- Delivery times are estimates and can vary due to factors beyond Ananaseh Store's control.
Thank you for choosing Ananaseh Store for your shopping needs. We're dedicated to providing you with quality products and timely delivery!